Terms of Service

1. Acceptance of Terms

By accessing and using FastlyPR's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Services Description

FastlyPR provides digital public relations services including:

  • Press release writing and distribution

  • Google Knowledge Panel creation assistance

  • IMDb page creation services

  • Media placement and outreach

  • Reputation management services

  • SEO optimization for personal brands

All services are provided on a best-effort basis with no guarantee of specific outcomes unless explicitly stated in writing.

Payment Terms and Client Responsibilities

Payment Terms:

  • Payment is required before services commence unless otherwise agreed

  • All prices are in USD and subject to change with 30 days notice

  • Refunds are provided according to our refund policy

  • Late payments may result in service suspension


Client Responsibilities:

  • Provide accurate and truthful information

  • Respond to requests for information in a timely manner

  • Not engage in activities that could harm FastlyPR's reputation

  • Comply with all applicable laws and regulations

Service Guarantees and Limitations

Our Guarantees:

  • We guarantee publication or full refund for press release services

  • We guarantee professional service delivery within agreed timeframes

  • We guarantee confidentiality of all client information


Limitations:

  • We cannot guarantee specific media outlet acceptance

  • Third-party platform approvals (Google, IMDb) are outside our control

  • Results may vary based on industry, competition, and other factors

Refund Policy

Our Commitment

At FastlyPR, we stand behind our services with a 100% satisfaction guarantee. If we don't deliver on our promises, you get your money back. No questions asked.

Eligible Refund Scenarios

You are eligible for a full refund if:

  • Press Releases: We fail to secure publication within the agreed timeframe

  • Media Placements: We cannot deliver the minimum guaranteed publications

  • Service Delivery: We fail to provide the agreed-upon services

  • Timeline Breach: We exceed the promised delivery timeframe by more than 50%

  • Quality Issues: Delivered work doesn't meet professional standards

How to Request a Refund

Contact our support team at refunds@fastlypr.com

  1. Include your order number and reason for refund request

  2. Provide any relevant documentation or evidence

  3. Our team will review your request within 48 hours

  4. If approved, refunds are processed within 5-7 business days

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact forms or consultation requests

  • Subscribe to our newsletter or marketing communications

  • Communicate with us via email, phone, or chat

  • Use our services or engage our PR services

This may include:

  • Name, email address, and phone number

  • Professional information and industry details

  • Communication preferences

  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our PR services

  • Process transactions and send related information

  • Send you technical notices, updates, and support messages

  • Respond to your comments, questions, and customer service requests

  • Communicate about services, offers, and events

  • Monitor and analyze trends and usage

  • Detect, investigate, and prevent fraudulent transactions

Cookie Policy

Explore our privacy policy to understand how our innovative AI solutions can empower your business while ensuring a seamless experience.

What Are Cookies and How We Use Them

Cookies are small text files that are placed on your computer or mobile device when you visit our website. We use cookies for the following purposes:

  • Essential Cookies: These are necessary for the website to function properly

  • Analytics Cookies: Help us understand how visitors use our website

  • Functional Cookies: Remember your preferences and settings

  • Marketing Cookies: Track your activity to provide relevant advertising

Managing Cookies

You can control cookies through your browser settings. Note that blocking cookies may affect your experience on our website and limit functionality.